Privacy Policy
1. Information We Collect
GiftHub Store ("we," "our," or "us") collects information you provide directly to us, such as when you create an account, make purchases, or contact us for support.
- Account information (Telegram ID, username)
- Transaction data (purchase history, wallet addresses)
- Communication data (support messages, feedback)
- Usage data (pages visited, features used)
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain our marketplace services
- Process transactions and deliver digital gifts
- Send important updates about your account or transactions
- Improve our services and user experience
- Comply with legal obligations and prevent fraud
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and prevent fraud
- With service providers who assist in our operations
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
5. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Data portability
To exercise any of these rights or to delete your account, please contact our support team through our Telegram channel. We will process your request within 30 days and provide confirmation once completed.
6. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings in your browser.
7. Third-Party Services
Our website may contain links to third-party services:
- Telegram (for authentication and notifications)
- TON Blockchain (for transactions)
- Analytics services (for usage statistics)
8. Children's Privacy
We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly. If you believe we have collected information from a child under 13, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us through our Telegram channel: @gifthub_store